Account Manager Operations Manager

Account Manager Operations Manager บริษัท ทีดีซีเอ็กซ์ (ประเทศไทย) จำกัด ตำแหน่ง Account Manager/ Operations Manager ปรับปรุงข้อมูลเมื่อ มกราคม จำนวน อัตรา ระดับเงินเดือน n/a ลักษณะการทำงาน - Manage the development and implementation of operational strategies for Customer Service Management. Provide strong leadership, vision, insight and motivation and goals to developing Customer Service best practices. - Continually evaluate the performance levels in the Customer Service area and partners to develop performance improvement action plans, as needed to meet company needs and objectives - Ensure that all subordinates are working effectively and following all technical and company service processes as well as ensure that proper notification/ escalation of service activities are followed as related by company policies and partner requirements. - Manage, train and coach Contact Center